CASE STUDIES

Read about some of our success stories:

Case Study Dena Hyett Case Study Dena Hyett

FCA Maintenance Checks Compliance | Building a Robust Annual Staff Screening Process

When new FCA legislation mandated annual maintenance checks, including DBS and financial reviews, for all staff, a major UK insurer needed a robust, auditable system for detecting post-employment risks and ensuring full compliance. Vermelo collaborated with HR, compliance, and leadership teams to design and implement a streamlined end-to-end process, conduct gap analyses, and provide ongoing advisory support. The result: a repeatable, transparent screening framework that secures FCA compliance, lowers regulatory exposure, and frees HR to focus on strategic priorities.

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Case Study Dena Hyett Case Study Dena Hyett

Pricing Talent Acquisition | How a UK Insurer Filled Senior Roles Fast and Cut Time-to-Hire

A UK insurer was struggling to hire senior pricing professionals at a time when strategic pricing capability was critical. With a limited talent pool, lengthy interview cycles, and weak candidate clarity on growth and innovation, the business was vulnerable to prolonged vacancies, cost inflation, and disruptions to its strategic trajectory. Find out how Vermelo helped turn this around: by refining the employer narrative, streamlining interview workflows, and proactively building a talent pipeline.

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Case Study Dena Hyett Case Study Dena Hyett

Interview Training for Hiring Managers | Raising Consistency and Reducing Bias

A large UK insurer recognised that inconsistent interviewing practices across business units, exacerbated by untrained hiring managers, were generating unequal candidate experiences, slower hiring decisions, and potential bias. As part of Vermelo’s RPO solution, we designed a bespoke interview training programme, dividing modules between senior leaders and mid-level managers, and covering competency-based interviewing, technical assessment, and unconscious bias.

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Case Study Dena Hyett Case Study Dena Hyett

Transforming Onboarding Efficiency for a Rapidly Expanding Insurance Group

A fast-growing UK insurance group with multiple brands and locations was held back by fragmented onboarding systems, compliance bottlenecks, and heavy manual processes. Gaps between offer acceptance and contract issuance drove candidate dropouts, while HR was overwhelmed with administrative overhead. Vermelo partnered with the client to build a unified, digital-first onboarding framework that integrated with their ATS, automated compliance checks, provided real-time visibility, and delivered personalised support.

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Case Study Dena Hyett Case Study Dena Hyett

Leading general insurers CFO head hunting campaign

A prominent general insurer needed a strategic CFO to lead a PE-backed growth plan. Vermelo’s executive search delivered a high-calibre financial leader with the expertise and vision to guide the company’s next chapter. Read how our headhunting campaign secured a perfect C-suite match.

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Case Study Dena Hyett Case Study Dena Hyett

Revitalising recruitment: Pet insurance hiring transformation

Our client struggled to attract experienced candidates despite being in a candidate-rich area, hampering their recruitment efforts. They sought a solution to refresh their candidate pool and adapt their hiring strategy to employ less experienced candidates. Vermelo implemented a Recruitment Process Outsourcing (RPO) solution, collaborating closely with the client to revamp interview packs and streamline the process for junior candidates.

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Case Study Dena Hyett Case Study Dena Hyett

Sourcing hard-to-reach legal professionals

Our client sought assistance in recruiting skilled professionals for their legal team due to a scarcity of suitable candidates from previous recruitment efforts. Vermelo provided a tailored recruitment solution by crafting targeted job advertisements and screening questions, leveraging their expertise in insurance and legal recruitment to attract qualified candidates efficiently.

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Dena Hyett Dena Hyett

Streamlining a recruitment process to optimise contact centre capability

A leading UK insurer faced difficulty in attracting suitable contact center staff due to market saturation. They partnered with Vermelo, to restructure their recruitment process to expedite hiring while maintaining quality. Vermelo revamped job ads to highlight unique selling points, refined candidate screening.

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Case Study Dena Hyett Case Study Dena Hyett

Delivering claims handlers for business growth

Vermelo RPO's strategic partnership with Marshmallow efficiently addressed the insurtech's urgent need for skilled claims handlers, ensuring a seamless alignment with corporate values. The collaboration significantly boosted Marshmallow's operational efficiency, supporting their business growth in the competitive insurtech sector.

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Case Study Toby Winn Case Study Toby Winn

An end-to-end RPO to enable rapid business growth

The Vermelo end-to-end RPO partnership with a major UK insurance company, has supported rapid growth from 1500 to over 6000 employees since 2014. The RPO ensures streamlined talent acquisition, compliance, and onboarding for permanent, contract, and temporary roles. With a 95% fill rate, Vermelo implemented ATS in 2023, reducing time to hire to 9.5 days and enhancing quality while lowering costs and maintaining scalability.

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