SMARTER CONTINGENT WORKFORCE SOLUTIONS FOR COST CONTROL, COMPLIANCE AND GROWTH
CONTRACTOR HIRING | MANAGED SERVICE PROVIDER (MSP)
Get control of your contingent workforce
A managed service provider (MSP) - in recruitment, not IT - takes over the running of your entire contractor and contingent workforce: the supplier relationships, the rates, the onboarding, the IR35 status process and the reporting, all under one accountable model. You keep the contractors and the decisions; we run the machinery around them.
And that machinery matters, because contractor management gets complex and high-risk fast. Without clear visibility of suppliers, spend and compliance obligations - particularly around IR35 and FCA regulations - costs escalate quietly and risk builds where nobody's looking.
Vermelo's MSP brings control, compliance and clarity to all of it. We consolidate your contingent recruitment under one transparent model, managing suppliers, governance, onboarding and performance on your behalf, with real-time data on workforce spend, utilisation and compliance so every decision is an informed one.
One partner. One process. Total workforce visibility.
| Service | Managed service provision for contingent and contractor workforces |
|---|---|
| Scope | Supplier governance, rate control, onboarding, reporting |
| Compliance | IR35 status determinations, right-to-work checks, FCA pre-employment and annual maintenance screening |
| Best suited to | Businesses managing multiple contractors or suppliers, below enterprise scale |
| Primary sectors | Insurance, insurtech, pensions, fintech, financial services and other regulated businesses |
Vermelo’s MSP offering at a glance
Managing a contingent workforce
As organisations scale, coordinating contractors, temps and SoW resources gets messy fast. Without a clear MSP framework, you’re likely to see:
Rising costs from inconsistent supplier rates: Ad-hoc negotiations and no benchmarks drive rate creep and hidden fees.
Fragmented processes across multiple agencies: Different workflows and SLAs slow delivery and make performance hard to compare.
Risk of non-compliance with IR35 and employment law: Inconsistent status determinations, documentation gaps and audit exposure.
Lack of visibility on spend and performance: Disparate systems obscure who’s on site, what they cost and how they’re performing.
Inconsistent onboarding and candidate experience: Varied vetting, contracts and start-up support impact speed, quality and retention.
Left unmanaged, these issues compound, creating delays, financial leakage and avoidable risk. An MSP standardises suppliers, processes and data in one accountable model, so you gain control, compliance and clarity while improving speed and quality.
Not sure where to start?
The MSP Playbook
An essential guide to managing and optimising your contractor workforce
Download the PlaybookHow do your metrics stack up?
Our handy MSP KPI Tracker helps you to determine which metrics to track and how you are performing against them currently.
How Vermelo’s Managed Service Provider (MSP) solution delivers exceptional results
Vermelo’s Managed Service Provider (MSP) solution centralises your contingent workforce under one accountable, compliant and transparent workforce management model.
We manage everything from supplier performance and worker onboarding to compliance reporting and cost control; so you can focus on strategy and growth, not the admin.
What you will get:
Full visibility
Real-time dashboards for all contingent workers, suppliers and spend
Cost savings
Rate benchmarking, consolidated invoicing and spend control
Compliance built-in
IR35, FCA, right-to-work and screening from day one
Better outcomes
Supplier scorecards, KPIs and a consistent candidate experience
Data you can use
Reporting that improves forecasting, diversity and efficiency
Vermelo’s MSP gives you confidence, compliance and control - all in one solution.
Our MSP is built for businesses that need their contractor workforce under control without adding headcount to manage it.
When to choose our MSP solution
It’s the perfect solution, if you…
…spend heavily on contractors and contingent workers
…manage multiple suppliers or agencies with no single view across them
…face IR35, FCA or wider compliance pressures
…need to scale contractor numbers quickly for projects or expansion
…want full cost visibility and less agency dependency
…need real-time MI on contingent workforce performance
Vermelo’s MSP brings control, compliance and clarity to all of these: one accountable model for your whole contingent workforce.
Contractor compliance that stands up in any sector
Vermelo runs MSP programmes across all industries, and the model was forged in the most demanding one. Most of our contractor management experience comes from regulated businesses: insurers, insurtechs, pensions, fintechs and financial services firms, where an inconsistent IR35 determination or an incomplete screening file is a regulatory problem, not an admin one. That level of governance is built into how we run every programme. If your sector is less regulated, you simply get a more rigorous MSP than you strictly need. If it is heavily regulated, it is what we do every day.
Why choose Vermelo MSP
Choosing an MSP partner is a long-term decision. Here is what you get with us.
One accountable partner for your whole contingent workforce. From supplier consolidation through onboarding to payroll and offboarding: one process, one point of contact, and nowhere for problems to hide between suppliers.
Built to fit how you already work. We integrate with your HR, procurement and finance functions rather than asking them to work around us, so the programme lands without disruption.
Reporting your board can actually use. Custom dashboards, advanced MI and analytics covering spend, utilisation, supplier performance and compliance, shared openly rather than filtered.
Faster fills and stronger suppliers. A standardised process, benchmarked rates and supplier scorecards mean performance improves because it is finally being measured, with access to niche, pre-vetted contractors when your existing suppliers can't deliver.
Compliance as standard, not a bolt-on. IR35 status process governance, right-to-work checks, FCA screening and contractor risk management are built into every programme from day one.
Complete control of, and confidence in, your contingent workforce spend and strategy.
Cut contractor cost, reduce compliance risk, move faster
Let us show you how an MSP can improve visibility, compliance and time-to-fill for your contingent workforce.
Or complete the form below, and one of our MSP specialists will be in touch.
Contractor compliance you can trust
Regulatory risk shouldn’t slow hiring. Vermelo’s MSP ensures every contingent hire meets IR35, FCA, and employment law requirements.
Real-time compliance tracking and audit-ready trails
Standardised contracts, onboarding and payroll
Comprehensive pre-employment screening and data privacy controls
You’ll gain complete peace of mind knowing every contingent worker is compliant, secure and ready to deliver.
Final check: is an MSP right for you?
You’ve seen what our MSP covers. Tick the statements that apply to your business and we’ll give you a straight answer.
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Tick any that apply above. If none of them do, that’s a useful answer too.
Managed Service Provider (MSP) + Recruitment Process Outsourcing (SPO) = Total Talent
One partner covering your whole workforce, permanent and contingent.
Contingent workforce
Managed Service Provider (MSP)
Your contractors and suppliers, managed and compliant.
You’re herePermanent hiring
Recruitment Process Outsourcing (RPO)
Your permanent hiring, run end to end under your brand, through RPO or Embedded Talent (RaaS).
The result
Total Talent
Every hire, every worker type, one accountable partner: one process, one data set and total visibility of your workforce.
Explore Total Talent →Questions we are frequently asked about our Managed Service Provider solution
Here are a few questions we're asked by clients considering us for their MSP. If you want to dig into these, or anything else, a quick call is probably the quickest way to get a straight answer.
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A managed service provider takes on the management of your contractor and contingent workforce - consolidating suppliers, standardising rates and contracts, running onboarding and compliance, and giving you one real-time view of spend and risk. It's distinct from an IT managed service provider; same acronym, entirely different job.
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Recruitment agencies fill individual roles; an MSP runs the whole system the agencies sit inside. With agencies alone, every supplier has its own rates, contracts and screening standards, and nobody holds the full picture. An MSP gives you one process, one data set and one point of accountability - the agencies can still supply, but to your standards.
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Status determinations remain your legal obligation as the end client, but our MSP builds the process that makes them defensible: consistent assessments, documented reasoning, audit-ready records and ongoing reviews as engagements change. We're not a substitute for your own legal advice, we're the operational discipline that means your advisers have something solid to review.
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There's no magic number, but the honest answer is that an MSP earns its keep when contractor management has become a job nobody officially owns - typically once you're running contractors across multiple suppliers or teams. A handful of contractors through one trusted agency probably doesn't need us, and if that’s the case we'll say so. Book a discovery call and we'll tell you which side of the line you're on.
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Most large MSP providers, including Lorien, Pontoon and Randstad, are built for enterprise contractor populations. For organisations managing roughly 30 to 300 contractors, smaller programmes tend to fit better. Outsource UK and The Curve Group both work at this scale, as does Vermelo, which also runs FCA pre-employment and annual maintenance screening for regulated clients alongside IR35 status determinations and supplier governance.
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The usual trigger is somewhere between 30 and 200 contractors, depending on how many suppliers are involved and how much IR35 exposure sits with the business. Below that, internal management is often workable. Above it, the compliance and rate-control burden generally outgrows a manual process.
What our clients say
“The team provided effective advice around IR35 and working practices. We felt secure that they had the knowledge and expertise to guide us through this transitional period.”
Head of Contingent Workforce, London
“The Vermelo team have done an excellent job supporting both us and our managers with contracts and our compliance processes.”
HR Director, Guildford
Trusted talent solutions specialist* for leading brands across insurance, insurtech, pensions, financial services, fintech and more:
*Across the GWV Talent Solutions Group
When new FCA legislation mandated annual maintenance checks, including DBS and financial reviews, for all staff, a major UK insurer needed a robust, auditable system for detecting post-employment risks and ensuring full compliance. Vermelo collaborated with HR, compliance, and leadership teams to design and implement a streamlined end-to-end process, conduct gap analyses, and provide ongoing advisory support. The result: a repeatable, transparent screening framework that secures FCA compliance, lowers regulatory exposure, and frees HR to focus on strategic priorities.